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1 In 2 Americans Say COVID-19 Has Changed The Way They Use Healthcare

1 In 2 Americans Say COVID-19 Has Changed The Way They Use Healthcare

MOUNTAIN VIEW, CA, June 15, 2020 — COVID-19 is changing American consumer behavior. A recent consumer pulse survey finds that 48% have changed the way they use healthcare during the COVID-19 pandemic. In fact, 72% of those surveyed have started paying more attention to their health since the pandemic began. In addition, one-third said their self-care improved since working from home. 

While more Americans may be taking better care of themselves, the fear of COVID-19 is still prominent. More than half of those surveyed say they won’t stop worrying about contracting COVID-19 until there is a vaccine, while 84% think there will be a second wave of COVID-19 in the United States.

In terms of work, 66% felt that everyone should have to be tested for COVID-19 before returning back to their jobs. And in terms of play, more than half of respondents have had to cancel a vacation, with 66% not planning on rescheduling the vacation.

However, 4 in 10 still plan to take time off this summer, despite the fact that many have had to work from home. And they aren’t apologizing for it: 34% say they don’t feel guilty asking their employer for the time off.

The survey also showed that Americans continue to take an economic hit from COVID-19: 6 in 10 respondents don’t have enough money saved to cover medical bills if they were to contact COVID-19, while 4 in 10 report that they struggle to pay their regular monthly bills.

Given the current state of our country, the overall mood of many Americans is disheartening: A combined 78% of respondents feel angry, frustrated, sad or depressed – a real testament to the effects of the coronavirus pandemic mixed with nationwide protests. Yet, 1 in 4 admit to not talking to anyone about their mental health.

View the full survey results here.


The above results were gathered through an online poll of more than 1,000 Americans between the ages of 18-64. The poll was conducted from June 8, 2020 to June 10, 2020, gleaning representative samples from each state based on population.

About combines the nation’s leading health insurance carriers and advanced technology to offer a suite of private insurance solutions and Medicare plan options. In just a few clicks, our website provides consumers the ability to access powerful online comparison tools and educational resources that enable efficient self-guided navigation of available health insurance and Medicare options. For more information, visit

The news was first published by via PR Newswire

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